Starting this month, EB-LINK has organized common inquiries about welding and testing into three fixed support channels. Integrators and construction teams can directly connect with technical support, no longer rely on scattered questions and answers, and respond within working days.
What do the three channels solve respectively?
- Parameter setting: Based on the optical cable batch, bare fiber diameter and on-site altitude temperature, the discharge gear and test melting recommendations are given.
- Curve interpretation: receive OTDR original files or trajectory screenshots, and mark events, ghosts and blind area risk points.
- Forms and judgments: A blank template and field descriptions of the acceptance data form are provided, including two-way readings and retest conclusion columns.
What materials can be submitted to speed up the process?
It is recommended to state the brand and model of the fusion splicer and OTDR, test wavelength and pulse width, optical cable specifications, link length and design budget along with the question, as well as the complete track of the problem core number. When the information is complete, conclusions can be drawn at the same time. If it involves checking the equipment itself, for exampleLC-LC single mode dual core jumperend face type orLC-SC single mode dual core jumperThe actual measured insertion loss at the factory can be directly checked and compared with the shipping records. When equipment compatibility is involved at both ends of the link, all EB-LINK optical modules support free coding according to mainstream equipment brands, and the optical path and equipment side can be checked at one time.
Open scope and follow-up arrangements
The channel is currently open to project teams of domestic integrators and overseas agents. You can submit proposals through 0755-83179002 or sale01@eb-link.com.cn, and batch delivery projects will be prioritized. Typical curve cases will be compiled into the site in the future.technical knowledgeThe columns are published together with the form template to facilitate direct reference on site.