What is difficult to deal with in disputes over incoming materials is that both parties insist on their own opinions. Recently, EB-LINK solidified the sample retention and sealing action in the batch delivery process: the factory batch retains samples and copies of test data, and the consignee retains samples simultaneously, which can be compared according to the batch number, leaving physical reference for subsequent judgments.
What should be kept on the factory side for samples?
Two optical modules are reserved according to the batch, and a number of passive equipment are reserved according to the specifications. A copy of the test record and batch information are attached with the sample. Samples are packed in anti-static bags, marked with the box number, batch number and date of manufacture. The storage location is registered in the ledger and separated from the spot goods to avoid mis-shipment. The quantity of retained samples is determined according to the order size, and one sample is generally reserved for export batches for reference after shipping.
The consignee's reciprocal sample retention practices
The consignee also recommends sealing two of each batch and stating the arrival date and acceptance order number. Each party holds the physical object, and there is no need to send samples back and forth when there is a judgment.Single-mode single-core armored jumpers, anti-mouse jumper pigtails, special jumpers for Internet cafes, special jumpers for cabinetsFor this kind of equipment whose structural differences are difficult to quantify in words, comparing samples is more effective than describing them; for network cards, just keep the serial number and unboxing photos.
It is recommended that sealed samples be placed in the same anti-static bag as the original packaging to avoid discoloration of the end surface after long-term storage, which will affect future comparisons.
Storage period and handling of retained samples
- Generally, it will be kept until the end of the project warranty period, or at least twelve months.
- Expired samples will be destroyed according to batch registration and shall not be shipped for shipment.
- During this period, samples will only be used for comparison and will not be used for quality products. Registration is required for borrowing.
Sample sealing and batch ledger are the evidence base for return determination. Integration partners who need a sample retention registration form template can contact 0755-83179002. Wolflight technical support can assist in setting the retention period, retention quantity and ledger fields by project.