Completion of batch delivery does not mean the end of supply. After the metropolitan area network project enters the operation and maintenance period, the waiting period for module damage directly affects the speed of business recovery. EB-LINK will launch a spare parts pool and warranty period supporting plan this month, and the response method during the operation and maintenance period will be clearly agreed upon in the delivery stage.

Spare parts pools are preset at the site level

The aggregation site ports are of high value and have a large impact, and spare parts are preset in full quantities; there are many access layer sites, and spare parts are consolidated and stored in regional nodes, coveringSFP Gigabit single mode dual fiber 10KM optical moduleWait for commonly used gears. The plan does not apply a fixed ratio, but negotiates allocations based on the actual installed capacity of the project and fault records to avoid overlying the pool and occupying funds.

Warranty period caliber clearly stated on the delivery document

The starting time, coverage and judgment basis of the warranty shall be stated on the accompanying documents at one time to avoid disputes caused by inconsistent dates between the acceptance form and the warranty certificate. The batch number appears on both the test report and the warranty certificate. The batch number can be used to locate the original test data when returning for repair.

Spare parts that need to be identified according to the switch code type, the solution supports separate reservation according to the original equipment code type, andSFP 2.5G single mode dual fiber 80KM optical moduleThese long-distance models are also included in the same ledger, and each item in the pool has its own location.

Rework and transfer are not waiting on site

  • Faulty parts are recycled in boxes, and fault descriptions and port information are included with the boxes.
  • First use the link on the top of the spare part, repair the repair part and then add it back to the pool.
  • The repair conclusions are fed back one by one to form a fault distribution record at the site level.

Details of the spare parts pool and warranty plan can be obtained through EB-LINK technical support, working day phone number 0755-83179002, and can be signed simultaneously with the delivery batch.