When a new customer makes an inquiry for the first time, the questions they ask are highly similar. This article focuses on answering eight high-frequency questions, all based on public information, to help you complete a round of self-due diligence in advance.
Company and qualifications
- Is it a factory or a trader? EB-LINK (Shenzhen Wolflight Technology Co., Ltd.) is an optical communication and optical fiber network connection equipment R&D and production enterprise founded in 2008 with a registered capital of 5 million yuan;
- How long is the product line? There are eight categories of optical modules, optical fiber network cards, transceivers, optical transceivers, DAC/AOC, passive components, and serial and parallel port expansion cards. There are 282 models for sale on the site;
- Can it be exported? Yes, the products have been exported to more than 100 countries and regions, and the corresponding documents are included with the shipment.
Selection and delivery time
- Can I write code on Cisco and Huawei equipment? The whole series of optical modules can be customized according to mainstream brands free of charge, and samples must be sampled and signed before batch production;
- What is the delivery date for commonly used models?Gigabit single mode dual fiber one optical one electrical fiber optic transceiverThe spot payment will usually be shipped on the same day, and an additional one to three days will be added for the code-writing batch;
- Can you accept small orders? Yes, replenishment orders for a single module or several transceivers will follow the normal delivery process;
- Who can I contact for technical questions? Call 0755-83179002 on weekdays, or email sale01@eb-link.com.cn.
Information to prepare before placing an order
Equipment brand model, link distance and fiber optic status, these three factors determine whether the quotation and selection can be completed at once. If you just send a sentence about how much a gigabit module costs, you will most likely have to go back and forth several rounds of information. It is recommended to renovate the whole cabinet firstSecurity video surveillance fiber optic transmission solutionThis type of page sorts out the link structure, and the inquiry efficiency will be much higher.
Asking company questions and project questions separately is the most effective way to save time. More background information is available atProduct classificationFind it in the page and article area.